Design Thinking for Innovation Leadership July 2021 – Nigeria

STRUCTURE OF THE ONLINE DESIGN THINKING FOR INNOVATION LEADERSHIP TRAINING

Introduction:
In our introductory session we will onboard you to the course. This is an opportunity to meet the other participants, outline your ‘Hopes & Fears’ for the session and learn the basics of radical collaboration online.  It will also give you your first introduction to Design Thinking principles and mindsets.

Discovery through empathy
We get a deeper sense of the design thinking process and mindsets and how to set up a DT project.

We will start with a broad challenge and practice divergent thinking techniques that are grounded in empathising with stakeholders. We will cover story gathering and data collection techniques as we identify any assumptions and biases. We will do user research (as homework) and learn how to empathise with others (with a particular focus on techniques to use during social distancing)

Methods covered in this session: stakeholder map, user research, interviews and observation

Sense-making
In this session learn how to make sense of data to get to user insights. Based on the insights you’ve uncovered we will build a clear picture of what you know around the challenge, to eventually reframe this challenge.

Methods covered in this session: affinity mapping, personas, touch-points and opportunity mapping

From Reframe to Novel Concepts
We make sure we have identified a problem worth solving (a promising opportunity). We reframe the challenge as a central focal point and focus on developing solutions. We will introduce various brainstorming techniques.

Methods covered in this session: opportunity statements, ideation methods, idea prioritisation

Prototyping and Storytelling
This session really taps into your creative problem-solving abilities with rapid prototyping and testing of early-stage concepts. We practice storyboarding and building and presentation of prototype concepts through storytelling techniques.

Methods covered in this session: concept proposition, storyboarding, prototyping, importance of iteration

Consolidation and Certificates

In the final session, your final presentation of your prototypes takes place, after which we run an open conversation session.

This is a semi-structured open conversation session that will be partly shaped by the needs and interests of the participants. You’ll have the opportunity to share any challenges that you’ve encountered or foresee in applying design thinking moving forward. We will award your certificates of completion.