5 Ways RPA Drives Enterprise Level Innovation – CiGen | Robotic Process Automation | RPA

3. Promoting long term, strategic thinking

We have repeatedly and strongly advocated the need for coherent, long term strategies when embarking on the automation journey. By careful consideration of the unfolding of the RPA project, always in connection with the business objectives, you maximise buy-in at enterprise level.

The reason for this is pretty straightforward: long term thought inherently supports a shared vision, and cooperation to implement this vision. Additionally, planning for a longer term is a precondition for scaling, or automating business processes across the whole enterprise. We recommend a Centre of Excellence as one of the best practices for RPA deployment, precisely because it is likely to ensure this much needed coherent longer term plan.

4. Empowering your employees with automation skills

The ultimate competitive advantage of automation resides in the fact that it makes people really matter. By passing the dull tasks to software robots, human employees are free to engage in more higher-value work. In the context of expanding the use of RPA over the whole business, part of this work will be automation related.

This means that the staff must be trained to use automation software, to design task and decision trees for setting up efficient bots, to delegate and prioritise tasks according to contextual needs. The objective you might want to pursue is efficient collaboration between humans and robots, because it warrants a sustained workflow optimisation.

5. Contributing to compliance modernisation

Reliance on robotic process automation for data management provides an efficient method for data collection, registration, and administration for compliance purposes. It also enables accurate data tracking and knowing at all times who has accessed what data, and for what purpose (e.g., modification, removal).

As a result, data security is improved and the probability of compliance breaches is significantly reduced. Relatedly, if sensitive data is managed by bots and deleted after usage, the risk of fraud is also lowered.

If your organisation’s IT infrastructure strongly supports software robots’ operations across the organisation, then you are one step closer to leveraging the full benefits of automation. The capacity to flexibly adapt to societal changes (e.g., a shrinking labour force) and preparedness for future technological developments (e.g., intelligent automation) are certainly among the benefits.

Starting with structured plans not only for RPA implementation, but also for further deployment is a precondition for scaling up to enterprise level. With the contribution of RPA to drive enterprise level innovation, innovation and scaling are a match made in heaven.  

At the end of last year, we launched an extensive ebook, which provides step by step guidance for RPA implementation, offering concrete, firsthand examples from over 11 industries. If you haven’t downloaded it yet, you can do so here.