It’s time for businesses to get on the front foot with their COVID-19 response – 451 Research – 451 Research – Analyzing the Business of Enterprise IT Innovation

One of the major benefits of no-code software is that it allows employees to create and customize more of their day-to-day experiences. It can help bring data, documents and workflow together in one experience and can also knit together distributed teams, their applications and ideas. This is especially important now because it can help employees recapture some of the context lost through scaled-back travel, in-person meetings and event attendance, and can support purposeful and focused collaboration beyond just conversation.

451 Research’s Workforce Productivity and Collaboration: Work Execution Goals and Challenges May 2020 survey found that employees’ top three frustrations around their workforce tooling is that information is too siloed across their different applications, that those applications don’t integrate with one another, and that they have to use too many applications to get their work done. The single greatest area where employees wish for more automation is in having data more easily integrated from different applications into new workflows.

Whether it’s in no-code workflow automation, easier synthesis of data across different business systems by nontechnical users, new and more flexible digital workspace canvases, or another capability, one of the key consequences of the pandemic will be more empowerment at the edge of the workforce. As businesses adjust to the impacts of the pandemic, having more employees more empowered than they traditionally have been to create more agility across the long tail of their workforce processes will be critical to getting on the front foot.