ING shakes up innovation office; Legrand steps aside
ING is to combine all of its disparate innovation programmes into a single dedicated unit, ING Neo, reporting directly to chief executive officer Steven van Rijswijk.
ING Neo will instead be headed by Annerie Vreugdenhil, the bank’s current head of wholesale banking innovation.
In a statement, the bank says the realignment is intended to “increase the speed and impact of our performance”.
ING has been seen a front-runner in the innovation arena under the leadership of former CEO Ralph Hamer and his ‘Think Forward’ digital strategy. Hamer quit the Dutch lender in Feburary to join UBS, taking up his new role at the beginning of September.
By taking on a direct reporting brief, incoming chief van Rijswijk is clearly looking to get a grip on the bank’s sprawling innovation activities.