9 Things you should never say on an Email | Innovation Chasers

Political ideas, anything that could be deemed office gossip, and sexual harassment are among the no-brainers that should not be discussed by email. However, there are a few less obvious themes and words you should avoid if you want to come out as professional, knowledgeable, and on top of your task. After all, emails can be kept for a long time, and you never know what can be discovered later.

The following are a few things you should never say in an email:

1- Hey there

In a personal email, the line Hey there may sound warm and pleasant, but it is a severe no-no in a professional email. The reason for this phrase is that it sounds far too casual. As a greeting, the recommended practice is to use ‘Hello’ followed by the reader’s name. The word ‘hello’ is also appropriate, but it is seen as less official.

2- I’m the [your job title] of the company

People usually use this phrase at the beginning of their email to highlight job designation. The goal is to give the area a sense of power. However, your reader may interpret this as arrogant and self-imposing. to refrain from using such sentences at the start and instead provide your job title in your email signature at the conclusion.

3- I don’t know

In a formal email, though, this is a phrase you should never use. It is possibly the simplest method to demonstrate unprofessionalism when you say “I don’t know.” When you have little or no knowledge of a problem and are attempting to avoid the topic with zero accountability, there are various ways to phrase things example: “Before I can provide you a solution, I need to learn more about the situation/problem.”

4- As i mentioned before

When you use “as I mentioned before” in your email, the reader may see it as a subtle jab at their inattention. You must recognize that people read numerous emails, so be patient if you need to explain a point again.

5- The problem is

When you use “the problem is” in your email, you give the email a negative tone. Furthermore, even if there is a problem, portraying it as a problem gives the impression that there is no solution. This could make the reader nervous.

6- Don’t hesitate to contact me:

This phrase is a great example of being overly formal to the point of sounding fake. Why should we anticipate that the other party will be hesitant to get in touch with us? When you include your contact information in an email, you’re indicating that people can contact you. This phrase, as overused as it is, should be avoided at all costs since it is ambiguous.

7- I think

It is strongly advised that you avoid using the term “I think” in your emails at all costs, as it conveys uncertainty and suggests that you aren’t confident or informed of a scenario. It only serves to tarnish your reputation.

8- obviously

Dianna Booher, founder, and CEO of communication business Booher Research Institute, warns that using this word can make you sound condescending. Also, why would you send an email about something that is obviously obvious?

9- Sincerely yours

This was formerly a very official phrase, but it is now outdated, so don’t use it. Using Sincerely Yours to end an email is outdated, and it may make you appear old-fashioned or overly eager to please