Using Shopper Behavioral Data & AI for Innovation – Retail TouchPoints

Posted on November 24, 2022 by Design in Design Innovation | 0 Comments

Retailers looking to remain competitive are increasingly relying on artificial intelligence (AI) and predictive analytics to better understand and enhance the customer experience (CX). While leveraging technology to improve CX is not new, for a long time it was only big-box retailers that could afford to implement and scale tools such as machine learning and […]