Chobani Founder: ‘Innovation Doesn’t Happen When You’re Comfortable’ | Inc.com

As a 20-year-old, the son of Turkish nomads, Hamdi Ulukaya gave his first speech. He was nervous, but he told the couple-dozen people there with him in a small town near the Euphrates River that he was going to write about injustices and human rights violations. He’d publish a newspaper to confront political injustice.

On May 13, Ulukaya stood in front a crowd of new graduates of Northeastern University at Fenway Park in Boston, and exhorted them to make a difference in the world as he has. Looking at their 20-year-old faces, he said, he saw himself at 20: “I can tell all of you have the same fire in you.” 

“I hope you don’t turn away from the things that make you uncomfortable,” he advised the audience. “My wish is you turn toward them, look them square in the eye, and work for the rest of your life to change them.”

Ulukaya founded Chobani after seeing a listing for a recently-abandoned dairy plant in an economically depressed region of New York State. With the aim to employ–with living wages and good benefits–as many people as possible, he grew Chobani into the country’s bestselling Greek-style yogurt. Along the way he was told that he needed to stay quiet about his passion for helping and hiring refugees, or his company would be boycotted and he’d lose all that he’d been working toward. “I said, ‘If I’m going to lose everything, I’m going to speak the truth,'” he says.

There’s an irony the graduates have to confront, he says: Their generation are considered by some older people to be fragile snowflakes. “But here’s the truth: your generation has had more crap thrown your way than just about any other generation in history,” he says, noting the Great Recession, mass shootings, social-media bullying, racial injustice, and the Covid-19 pandemic. “And we know you have survived them all.”

“Innovation doesn’t happen when you’re comfortable. Progress doesn’t happen when you’re comfortable. Change doesn’t happen when you’re comfortable,” Ulukaya told the graduates, while letting them know they each were primed to create the change in the world they seek–whether it’s standing up to politicians to get serious about climate change, or to executives to make diversity, equity, and inclusion real priorities. “Of course, you don’t need me to tell you this. You are the poster children of uncomfortable.”