Contributed: The role of digital innovation in healthcare boardrooms
Photo: Zero Creatives GmbH/Getty Images In the evolving healthcare landscape, board members must understand their pivotal role in guiding digital innovation strategies, anticipating risks and making informed decisions to keep their organizations at the forefront of the industry. As the healthcare sector continues evolving under the influence of digital innovation, the boardroom has become a critical arena for steering organizations toward a future ripe with opportunities and challenges. For board members, the imperative to understand and anticipate the implications of digital technologies has never been more pronounced. From enhancing patient care to optimizing operations and navigating competitive landscapes, the strategic decisions made at the board level will undoubtedly shape the trajectory of healthcare organizations. The following delves into the role of digital innovation in the boardroom and the essential focus areas for board members committed to leading their organizations successfully into the digital age: Understanding the digital landscape The first step for board members is to gain a solid understanding of the digital landscape within the healthcare sector. This encompasses a broad spectrum of technologies, including electronic health records (EHRs), telehealth platforms, AI-driven diagnostics, wearable devices and more. Familiarizing themselves with these technologies, their applications, and their potential impact on the healthcare industry is crucial for board members to effectively guide strategic discussions and decisions. Anticipating future trends Beyond current technologies, board members must also monitor emerging trends and innovations. This could involve staying informed about advancements in fields like genomics, blockchain in healthcare or the integration of AI and machine learning in patient care and operational efficiencies. By anticipating future trends, board members can ensure their organizations are prepared for what’s to come and positioned to lead the charge. Strategic decision-making Digital innovation should be a central theme in strategic planning discussions within the boardroom. This includes evaluating how digital technologies can enhance patient care, improve operational efficiencies and create new revenue streams. Board members should consider strategic investments in technology, potential partnerships with tech companies and developing in-house digital solutions that align with the organization’s long-term goals. Risk management With digital innovation comes a new landscape of risks, particularly in areas like cybersecurity and data privacy. Board members must understand these risks, ensure robust frameworks are in place to protect patient data and comply with regulatory requirements. This may involve overseeing the implementation of advanced security measures, conducting regular risk assessments and staying abreast of changes in healthcare regulations. Cost considerations Investing in digital innovation can be costly, and board members must navigate these financial waters carefully. This involves conducting thorough cost-benefit analyses of digital initiatives, considering both short-term economic impact and long-term value creation. Board members should also explore innovative financing models, such as partnerships or grant funding, to support digital projects without compromising financial stability. Cultivating digital expertise To effectively lead in the digital age, boardrooms may need to evolve. Cultivating a boardroom culture that values digital literacy and innovation can significantly enhance strategic discussions and decision-making processes. Conclusion: leading with digital insight For healthcare organizations, the boardroom is the strategic epicenter where the course for the future is set. In an era defined by rapid digital innovation, the role of board members in guiding their organizations through this complex landscape has never been more critical. By understanding the digital landscape, anticipating future trends, making informed strategic decisions, managing risks and cultivating digital expertise, board members can ensure their organizations not only navigate the digital age successfully, but emerge as leaders in the new healthcare paradigm. As we look to the future, the question for healthcare board members is not if digital innovation should be a priority but how quickly and effectively they can integrate these considerations into their strategic vision. The future of healthcare is digital, and the time for board members to lead with insight and foresight is now.
Dr. Liz Kwo is the chief commercial officer of Everly Health and a serial healthcare entrepreneur, physician and Harvard Medical School faculty lecturer. She received an MD from Harvard Medical School, an MBA from Harvard Business School and an MPH from the Harvard T.H. Chan School of Public Health.
Dr. Astrid Batcheloris is an OB/GYN and the director of The Complete Woman Medical and Wellness Centre in Kingston, Jamaica. She received her MBBS and residency training at the University of the West Indies, Jamaica, and is currently an MPH in healthcare management candidate at the Harvard T.H. Chan School of Public Health. Dr Batchelor has an interest is health equity, innovation and female health tech.