HIMSS24 highlights: Innovation takes center stage at Imprivata

HIMSS24 highlights: Innovation takes center stage at Imprivata Here are some of our highlights and takeaways from HIMSS24, including customer stories, mobile experiences, and the latest advancements in vendor security.  If there’s anything Imprivata showed at HIMSS 2024, it’s that we’re more than solely the “tap-and-go” company. From revolutionizing shared mobile experiences to enhancing patient safety with facial biometrics, Imprivata’s innovative solutions sparked lots of excitement on the show floor and from the feedback we heard, it’s clear we’re helping drive meaningful change in a new era of healthcare’s digital transformation. Let’s dive into some of the highlights from the week. Customer stories inspire us One of the most exciting parts of the event was meeting with so many customers and seeing some give presentations in our booth. A big thank you to those who took the time to present! More than a dozen presentations covered topics like protecting patient privacy, enhancing third-party security, improving mobile experiences, maximizing EHR investments, navigating the shift to cloud, enhancing patient safety, and strategies for collaborating with clinicians. As we hear these customer stories, it reminds us how continued innovation is making a difference for healthcare organizations. Imprivata and HCA Healthcare on the HIMSS stage Sherri Hess, VP and Chief Nursing Informatics Officer at HCA Healthcare, and Claire Reilly, VP of Clinical Operations and Chief Nursing Informatics Officer at Imprivata, partnered for a thought-provoking and lively presentation on “Empowering and Retaining Nurses to Improve Patient Experiences” on the HIMSS stage. The presentation highlighted the importance of empowering nurses as a key strategy for enhancing patient experiences. They highlighted the role of technology in nurse satisfaction, burnout, and patient outcomes, emphasizing the need for cross-functional collaboration when making IT decisions. The presentation sparked meaningful conversation among the more than 100 attendees. We heard nurses and healthcare leaders from different organizations discuss their approaches to the complex issue of clinician burnout and nurse retention. Sherri Hess described how HCA Healthcare purchased the Galen College of Nursing to pave the way for the next generation of nurses by providing a clear pathway for career advancement. Other attendees shared their strategies for partnering with clinical to develop a strategy that ensures nurses feel listened to and supported when new technologies and processes are being implemented. One attendee shared that their organization started a Hackathon to better understand the specific needs of clinicians and the problems they want solved. The conversations could’ve continued for hours, and we really enjoyed seeing this session provide a platform for collaboration. The future of cloud in healthcare Imprivata also held a focus group on “Charting the Path: Identity, Cloud, and the Future of Healthcare.” As healthcare organizations begin to transition to cloud, we wanted to ask IT and security leaders about their approach and the biggest challenges and considerations. The group discussed cloud strategies, migration experiences, and security implications in healthcare. Many expressed their preference for a hybrid cloud model to ensure business continuity and data security. In addition, as ransomware incidents like the Change Healthcare attack pose cyber threats, participants also discussed the need for transparency from the vendors they work with, including access to security risk analysis from cloud providers. Attendees also shared their preferences for deployment models, benefits of cloud solutions, and concerns about data security. The group explored the role of identity and access management in the cloud and expectations from cloud vendors. As Imprivata continues looking for ways to innovate, it was important to hear this insight directly from healthcare IT professionals. Revolutionizing shared mobile experiences The prevalence of mobile devices continues to grow in healthcare, and so does the interest in solutions that can improve mobile devices. Attendees were excited by the capabilities of Imprivata Mobile Access and Control (formerly GroundControl), which not only provides exceptional experiences on shared mobile devices but also helps IT teams manage and monitor them. Enhancing patient safety and simplifying workflows Clinicians attending HIMSS were also excited about Imprivata Biometric Patient Identity (BPI). Patient misidentification is a tremendous issue. A lot of organizations are looking for solutions to tackle this issue, and attendees recognized the potential of BPI to improve patient safety with positive patient identification through the use of facial biometrics. Improving vendor security and thwarting cyber threats Imprivata Vendor Privileged Access Management (formerly SecureLink Enterprise Access) also sparked interest. As supply chain attacks threaten healthcare organizations, cybersecurity remains a top priority. Customers were excited to hear about the new capabilities and how these are helping address evolving business needs. Continuing Innovation at Imprivata In between customer meetings, presentations, and focus groups, we had the pleasure of connecting with analysts from Frost & Sullivan and KLAS Research, as well as our partners including Zebra, iGEL, and more. As we look forward to HIMSS25, we’re excited to see how these innovations will impact the healthcare industry and beyond. As Imprivata continues to drive innovation, the future looks promising for improved patient experiences, streamlined mobile workflows, and enhanced security. Learn more about one of our most recent innovations, Biometric Patient Identity, by watching this video.