KPMG Digital Delta Innovation Trends 2020

In recent years organisations have been striving to continuously innovate in order to remain competitive and relevant, ultimately to meet the growing digital demands of customers and citizens.

As a result, Australian organisations, like their global counterparts, have increasingly embraced a range of growth-focused innovation practices including crowdsourcing platforms, sprint-based product and service development, exploring new partnerships and building safe to fail innovation cultures.

Unfortunately, the COVID-19 health and economic crisis has presented great challenges with unprecedented disruption to individuals, families, businesses and government organisations. Leaders around the world have been struggling to respond to the crisis and balance the health and economic priorities of their citizens. Even organisations that have previously embraced disruption, and led the way with innovative solutions, are caught up in the maelstrom like everyone else.

KPMG Digital Delta’s Innovation Trends 2020 provides research data and analysis to provide an understanding of the changing perceptions of innovation through this turbulent and uncertain period. The report aims to help inform future priorities and investment decisions.

COVID-19 is driving an increased focus on innovation.

However, some innovation leaders will need to do more with less.

Organisations are focusing on more incremental/short-term innovation outcomes.