Manager, Digital Transformation and Innovation – OH West / Ontario Health | Eluta.ca

Ontario Health is the provincial agency responsible for ensuring Ontarians receive high-quality health care services where and when they need them. Since it was established in June 2019, Ontario Health has brought together the strengths of many existing health care organizations to work together to build a better health care system for all Ontarians. Building on the expertise and knowledge of our people, we are committed to applying the best of what we collectively do, and in partnership with others, to transform the health system and improve the quality and delivery of care for patients, families, and health care providers. Return to job listing page Want to make a difference in your career? Consider this opportunity! Digital First for Health (DFfH) is central to the government’s efforts to transform the health care system so that it is integrated, sustainable, and patient centred. Strong digital capabilities are critical to enable system integration and the sharing of information throughout the health care system and between members of the integrated care team, so that patients receive seamless care. These capabilities include tools that offer such things as virtual care, online appointment booking, digital access for patients, better and more connected tools for frontline providers, and data integration and predictive analytics. As a Manager, Digital Transformation and Innovation, you will be the main point of contact for coordinating Digital Health activities within a defined cluster area, and will work collaboratively with the other team members, across the West Region of Ontario Health. NB: Please be advised that the scope of this role is regional in nature and therefore, will focus on the pertinent region’s particular needs. Here is what you will be doing: Local Partnerships and OHTs Would hold the primary relationship with a cluster of partners in a geographic area, such as OHTs Steward OHTs toward a digital plan that aligns with the provincial vision on digital and virtual care Identify opportunities for multiple OHT collaboration across the region Share funding opportunities and engage with OHTs on development of funding opportunities to enable clinical integration in their area Support the development of local and regional proposals as required Lead and manage healthy relationships and partnerships with champions and regional sponsors for the adoption of Digital Health Solutions within the prescribed “cluster” Create and submit proposals/business cases for consideration by the Digital Health Program Manager (Lead) and Executive for the West Region Would work collaborative with other team members in Ontario Health West Region for sharing of best practice, identification of innovations for spread and scale, share learnings, and identify opportunities for regional consistency in digital/virtual care utilization Provide Subject Matter Expertise in assigned areas, such as Primary Care, Long-Term Care, and eServices Identify opportunities for stakeholder ongoing engagement in the assigned geographic area Plan projects with significant stakeholder engagement Develop Subject Matter Expertise in assigned areas, such as mental health sector, eServices, long-term care, central intake and so forth Would engage with appropriate delivery partners (e.g., eHealth Centre of Excellence) Work with other West Region portfolios to identify opportunities where digital enablers can advance other health care transformation underway Collaboratively develop strategies and tactics to increase adoption rate, spread and scale for identified digital health initiatives/solutions Assist the Regional Digital Health Lead for West Region with the strategy development, planning and execution of digital initiatives Actively participate in the Digital Health Advisory Council (DHAC) for West Region Maintain and develop the materials to enhance work performance, such as communications, reference material and reporting tools Identify risks and opportunities in the implementation of digital solutions among the partners, OHTs or regional initiative Direct activities related to the planning, implementation and, reporting of digital solutions and their adoption by the health care community Create, establish and monitor projects implementation and operations Establish iterative problem solving and impact evaluation on digital solutions within assigned areas Provide program and project level insight and oversight on initiatives you are either managing or monitoring that are provincial, regional or local within the assigned cluster Ensure projects are coordinated and integrated across the West Region Ontario Health Ensure supporting program and project data is kept current and accessible by the project team Ensure proposed projects are sustainable and sustainability costs are identified in advance, and subsequently managed to budget if the projects become approved Leadership Leads regular team meetings to set goals and monitor department performance. Develops supports and evaluates the performance of the team members, assigns work and projects, monitors and adjusts workloads as required Accountable for hiring, providing training and development, evaluating performance, and in consultation with HR/OD makes decisions re discipline or termination and plans for appropriate staff levels for the department Conducts performance appraisals and provides support and direction to help employees achieve their objectives Assesses the performance of staff to ensure their continued staff development Here is what you will need to be successful: Education and Experience University degree in business administration, health administration, or a related field Demonstrated experience/knowledge within the healthcare community in Ontario in a project management role, business development, health system planning and architecture, stakeholder engagement/facilitator, client service or a similar role Previous knowledge and experience of the Ontario healthcare system/ knowledge of the Digital First for Health Strategy and related issues is considered an asset Solid project management experience and skills including knowledge of project management methodologies, tools and templates (PMP certification is an asset) Exceptional experience in effective strategic planning, budgeting, research, resource allocation, analytics and policy processes Excellent working knowledge of direct care/care coordination models used in community health care organizations Excellent knowledge of community resources (e.g., services and programs), and roles of health care professionals Excellent knowledge of challenges and issues, methods and techniques for outsourced/ contracted services and service providers Strong knowledge of tools, systems and databases used in patient care delivery and management Oversees the development, implementation and maintenance of relevant procedure manuals Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.) Skills and Abilities Demonstrated ability to work in a team environment and to build and maintain effective relationships with internal and external stakeholders (liaison role) Accountable for own actions and decisions, making decisions within the scope of the position and referring issues/problems/events to the Vice President as required Demonstrated leadership skills including the ability to influence others and facilitate meetings Ability to influence stakeholders to help drive initiatives forward and co-design solutions Excellent abilities to analyze and interpret complex information to deliver a solution that meets business needs including prioritization Excellent interpersonal, diplomacy, communication and presentation skills Evaluation techniques and proven ability to lead change and find creative solutions Flexible, adaptable and responsive to change Self-directed with an ability to organize, plan, prioritize and multi-task Understanding and commitment to quality service and best practice Ability to think analytically with attention to detail in the presence of frequent interruptions Employment Type: Permanent Full-Time Paygrade and Zone: 7B Employment Location: Ontario, West Region (currently virtual; subject to change). All applicants must be a resident of Ontario to be considered for roles at Ontario Health. Internal Application Deadline Date: November 15, 2022 Ontario Health actively encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled. We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process. Note: As part of the initial recruitment screening process, Applicants must confirm that they are Fully Vaccinated against COVID-19. If Applicants are not Fully Vaccinated, they will be asked to identify any accommodation needs pursuant to a protected ground under the Code. If no such accommodation is identified, the Applicant will not be eligible to proceed through the recruitment process. #OH-IND-REG