Module 1: Developing an understanding of human behaviour – New Skills Academy
Dealing with Difficult People and Situations Certificate
You are not logged in. Please Log in and try again.
How do I move on to the next module?
How do I take the end of course test?
What is the pass mark for the end of course test?
Can I retake a test I have failed?
Can I retake a test I have passed?
How long do I have access to the course?
How can I change my password?
How do I get support?
How do I view completed modules?
How do I save the modules as a pdf?
Learn with confidence
New Skills Academy work in association with industry experts including:
Get a Free Guide to Improve your Career Prospects
Subscribe to our weekly newsletter and we will send you our latest news and offers, as well as free copy of our informative guide titled: The Ultimate Guide to Career Intervention
Your information is important to us. We will not pass it on to third parties
Validate Qualification
Enter student’s certificate details below:
Multiple Award Winning Courses
A Be-a Education Ltd Company
Reg: 08761384
VAT: 128024147
© New Skills Academy 2020
Privacy settings
Decide which cookies you want to allow.
You can change these settings at any time. However, this can result in some functions no longer being available. For information on deleting the cookies, please consult your browser’s help function.