Want to Innovate like Google? | Human-Centered Change and Innovation

GUEST POST from Robyn Bolton

A few weeks ago, a Google researcher leaked an internal document asserting that Google (and open AI) will lose the AI “arms race” to Open Source AI.

I’ll be honest: I didn’t understand much of the tech speak – LLM, LLaMA, RLHF, and LoRA are just letters to me. But I understood why the memo’s writer believed that Google was about to lose out on a promising new technology to a non-traditional competitor.

They’re the same reasons EVERY large established company loses to startups.

Congratulations, big, established industry incumbents, you’re finally innovating like Google!

(Please note the heavy dose of sarcasm intended).

Innovation at Google Today

The document’s author lists several reasons why “the gap is closing astonishingly quickly” in terms of Google’s edge in AI, including:

What it sounds like at other companies

Even the statements above are a bit tech industry-centric, so let me translate them into industry-agnostic phrases, all of which have been said in actual client engagements.

How You (and Google) can get back to the Innovative Old Days

The remedy isn’t rocket (or computer) science. You’ve probably heard (and even advocated for) some of the practices that help you avoid the above mistakes:

Big companies don’t struggle with innovation because the leaders aren’t innovative (Google’s founders are still at the helm), the employees aren’t smart (Google’s engineers are amongst the smartest in the world), or the industry is stagnating (the Tech industry has been accused of a lot, but never that).

Big companies struggle to innovate because operating requires incredible time, money, and energy. Adding innovation, something utterly different, to the mix feels impossible. But employees and execs know it’s essential. So they try to make innovation easier by using the tools, processes, and practices they already have. 

It makes sense. 

Until you wake up and realize you’re Google.

Image credit: Unsplash

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