Zoom Continues Expansion & Innovation in India – Zoom Blog
July 29, 20204 min read
I am a little more than a month into my new role at Zoom, and I couldn’t be more proud to be here. We continue to invest significantly in supporting global audiences, and India will play a critical role in that growth and innovation. We are excited about the possibilities that India holds for the future of global video and unified communications, and wanted to share a few of the ways Zoom is investing in growth, innovation, and our customers in India.
Office opening, hiring in Bangalore
We already have an office in Mumbai and data centers in Mumbai and Hyderabad, and we recently announced the planned opening of a Zoom Technology Center in Bangalore. We are excited to hire key talent and are currently recruiting DevOps engineers, and IT, Security, and Business Operations personnel. Employees will work from home until it is safe to move into the new facility. To learn more about our available positions in India, please visit our sales and engineering career page.
Supporting an expanded user base
From January to April 2020, we saw a 6,700% growth in free user signups in India. Our soaring usage in-country provides a valuable opportunity to reliably scale our service to as many of India’s 1.3 billion people as we can reach, improve our platform, and help create new business opportunities for India residents. And with such a rapid increase in new users in India and around the world, we’re hyper-focused on building and maintaining the most secure, frictionless video communications platform. You can learn about all we’re doing on the security front in our “Security and Privacy at Zoom” webinar and in CEO’s 90-day report.
Commitment to customer excellence
We’re proud to support various organisations in India as they’ve navigated the global health pandemic. Here are what a few of our customers had to say about how instrumental Zoom has been during COVID-19.
Additionally, Zoom earned the highest score on G2’s India Regional Satisfaction Index for Video Conferencing, was named a Leader in G2’s Asia Pacific Regional Grid® Report for Video Conferencing with the No. 1 overall score, and was named a Leader in the Southeast Asia Regional Grid® Report for Video Conferencing. These reports rank solutions by customer satisfaction based on regional G2 user reviews.
Additional information
For more about me, my background, and Zoom’s commitment to India, here’s a video I did with Zoom’s Chief Operating Officer Aparna Bawa after my first few weeks on the job:
To stay up to date on the Zoom platform and our global expansion, subscribe to the Zoom blog at the top of this page. To learn more about Zoom’s privacy efforts in Asia, watch the “Security and Privacy at Zoom” webinar.
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