CITIC Telecom CPC Continuous DX Innovation to Introduce Intelligence Operation Journey – Siam News Network
Takes operational efficiency and cost optimization to new heights
HONG KONG SAR – Media OutReach – 10 March 2023 – CITIC Telecom International CPC Limited (CITIC Telecom CPC), a wholly-owned subsidiary of CITIC Telecom International Holdings Limited (SEHK: 1883), is creating new benchmarks for operational efficiency and cost optimization with its Intelligent Operation Suite. It leverages Artificial Intelligence (AI), Machine Learning (ML), Augmented Reality (AR), Big Data and Blockchain technologies to create an Intelligence Operation Journey for far-sighted companies, offering a strategic competitive advantage for a sustainable and high-quality business development.
CITIC Telecom CPC’s Intelligence Operation Journey integrates the power of algorithms and a full stack of innovative technologies. It seamlessly connects the technology stack with the company’s intelligent ICT infrastructure for access management, processes optimization, operational efficiency enhancement and compliance management across diverse scenarios. It is based on the extensive experience and capabilities of CITIC Telecom CPC’s professional team, who can customize the unique needs of enterprises.
“We blended innovation and application capabilities to achieve measurable business outcomes and solve intractable problems for our clients with cross-technology and subject-matter expertise. Our Future-Ready Innovation and Intelligent Operation Suite, designed by seasoned technology and industry sector expertise, provides enterprises with a revolutionary digital transformation journey,” said Mr. Ivan Lee, Vice President of Information Technology Services & Data Science, CITIC Telecom CPC. “With these solutions, customers can immediately experience the improvements in various aspects of their operational journey.”
Future-Ready Innovation and Intelligent Operation Suite
CITIC Telecom CPC has been a technology-driven digitalization enabler for various industries for over two decades. It has successfully designed, integrated, and deployed winning solutions at scale to address enterprise needs. They include:
Vehicle & Visitor Access Management System. It improves access rights management, streamlines office operations, and integrates records for holistic operational insight and decisions. Investigating incidents and analyzing trends can be done quickly. The Access Control Management System is a video/object analytics-based solution that associates vehicle recognition data with those in the database records for granting vehicle and visitor access permission within 3 seconds.
Use Case: A globally-renowned steel manufacturer uses AI-based visual inspection, integrated sensors, visual computing, machine learning, and advanced algorithm tools to detect defective steel product quality by analyzing an unstructured image and big data models.
Use case: Using AI-AR Remote Hand, an MNC customer headquarters in Hong Kong provided on-site training to their local workers and real-time guidance to field technicians to repair complex factory machinery in the Caribbean region.
Use case: A China-based hospital group used the AI-powered OCR data capture solution to improve patient medical records’ filing and indexing, standardize specific field requirements, increase accuracy rates, and eliminate data entry workflow bottlenecks.
Use case: CITIC Telecom CPC used AI-OCR solutions, which integrate with COR, NLP and Blockchain technologies, to capture Chinese and English invoices for in-house staff expenses and vendors’ billing systems, simplifying and automating the entry system records. The company plans to extend this capability to other languages to fully comprehend the Smart Ledger system.
Digital transformation for 2023 and beyond:
As the Global-Local DICT Service Provider, CITIC Telecom CPC’s Intelligent Operation Suite can help businesses improve their operational efficiency and collaborate to achieve digital transformation goals.
Engaging Customers for Transformational Digital Experiences
Buchang Pharmaceuticals is committed to be a leading healthcare provider through continuous scientific innovations, developments and solutions as one of China’s leading pharmaceutical brands, contributing to the lives of the people through innovative healthcare solutions and medicines. Throughout its 20 years of development, Buchang Pharma has established a comprehensive network in China’s large healthcare industry.
“In a post-pandemic world, the business environment of pharmaceutical companies is facing massive changes. There is a higher emphasis on technologies and innovations, continuous medical reforms, and the occurrence of public health emergencies and pandemics. Together, they are reshaping the landscape and driving the digitalization of the industry,” said Mr. Shu Lian, General Manager of Information Development and Management, Buchang Pharmaceuticals. “Digitalization in Pharmaceutical Industry is driven by internal and external forces. Innovative ICT Partners are the accelerator of digital transformation. Hence, collaboration is the key to fostering DX in the Pharmaceutical industry across people, processes, and technology.”
Shu Lian used Buchang Pharmaceuticals’s past experience to create an effective strategy for digital transformation:
Buchang Pharmaceuticals shifted its operations and production to the TrueCONNECT™ Hybrid SD-WAN to meet the needs of its DX development. Shu said, “we are not only overcoming the technical challenges of multi-location operation but also believe embracing intelligence in our operation journey is how we should go.”
With the advent of digital transformation, Siemens digital industry software is committed to promoting digital enterprise transformation and engineering to meet future needs. It is using its recently-developed Xcelerator product portfolio to accelerate the digital transformation for companies of all sizes, especially in the manufacturing sector, simplify complexity, improve productivity and gain competitive advantage. Mr. Jacky Zheng, Senior Manager of Siemens Digital Industries Software’s Greater China division, said: “We have been using various ICT infrastructure services and intelligent solutions from CITIC Telecom CPC and its subsidiary China Enterprise Communications since 2019. They help us grasp the opportunities of digital development, and realize the new value of products and processes faster.” Mr. Zheng continued: “Our partnership with CITIC Telecom CPC has enabled us to explore the potential of innovative technologies while supporting our corporate sustainable development goals.
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About CITIC Telecom CPC
We are CITIC Telecom International CPC Limited (“CITIC Telecom CPC”), a wholly-owned subsidiary of CITIC Telecom International Holdings Limited (SEHK: 1883), serving multinational enterprises the world over by addressing their specific ICT requirements with highly scalable tailored solutions built upon our flagship technology suites, comprising TrueCONNECT™ private network solutions, TrustCSI™ information security solutions, DataHOUSE™ cloud data center solutions, and SmartCLOUD™ cloud computing solutions.
With the motto “Innovation Never Stops,” we leverage innovative technologies, embracing AI, AR, Big Data, IoT, and other cutting-edge emerging technologies to transform technical potential into business value for our customers. As an enterprise digital transformation partner, we strive to help our customers achieve industry-leading positions, high agility, and cost-efficiency through digitalization.
With our Global-Local capabilities, we are committed to providing our customers with one-stop-shop ICT solutions with superior quality. Having a worldwide footprint across nearly 160 countries, including Asia, Europe and America, Africa, the Middle East, and Central Asia, our global network resources connect over 160 points of presence (POPs), 60 SDWAN gateways, 21 Cloud service centers, 30+ data centers, and two dedicated 24×7 Security Operations Centers (SOCs). We are certified with a series of international certifications, including SD-WAN Ready, ISO 9001, 14001, 20000, 27001, and 27017, to ensure our services compliance with international standards and resources for enterprises. We offer local professional services, superior delivery capabilities as well as exceptional customer experience and best practices through our global presence and extensive industry know-how, becoming a leading integrated intelligent ICT service provider to enterprise customers.
For more information, please visit 
www.citictel-cpc.com
This content was prepared by Media OutReach. The opinions expressed in this article are the author’s own and do not reflect the view of Siam News.